PARCEL DELIVERY FROM ITALY TO UKRAINE

If you’re sending a parcel within the European Union, you just need to describe the contents of your parcel in general terms.

For parcels leaving the EU customs zone, a more detailed declaration is required — the so-called customs declaration. In this form, enter the first 3 letters of the item name and select the appropriate option from the drop-down list.

If your item is not listed, please contact us — we’ll update the database with the new item.

Delivery time depends on the country of origin and the destination country. For deliveries within the EU, the estimated delivery time is 2–5 business days.

Parcels sent to Ukraine are delivered within 5–14 working days, depending also on customs processing in Ukraine.

Thanks to the electronic shipping form, both the address label and customs declaration are generated online and attached to the parcel at the Meest Italy warehouse. You do not need to add any documents yourself. If required by your chosen shipping method, simply attach the sender label provided by Meest to the parcel.

Yes, but you must use a special cardboard envelope to protect the contents. A flat box can also be used. Make sure the documents you plan to send are not on :

the prohibited items list.

Documents such as passports or ID cards are prohibited from being sent by post from EU countries to Ukraine.

❗️ Remember:

Meest does not take responsibility for parcels containing such documents. If you decide to send them, please note that it is entirely at your own risk. We strongly recommend reviewing the list of prohibited items or contacting our customer support for further guidance.

Yes, food can be sent, but only in the original packaging from the manufacturer. You can send up to 10 kg of food per parcel. Alcohol and certain other items listed as prohibited are not allowed for shipping.

Maximum weight to Ukraine: 30 kg.

Maximum parcel dimensions to Ukraine: 105 cm × 105 cm × 105 cm.

You can check the status of your parcel by entering its number in the search field on our parcel tracking page.

The following items are prohibited:

• Tobacco, tobacco products, and tobacco substitutes
• Products for electric tobacco heating: electronic cigarettes, vapes, IQOS, POD systems, etc.
• Alcohol
• Used dirty clothing and footwear
• Pet food
• Seeds and seedlings, timber and lumber from valuable or rare tree species
• Works of art, collectibles, and antiques
• Identity documents, such as passports or ID cards
• Expired medications or those without original packaging
• Food products of animal origin and other food, except factory-packaged products with a total weight of no more than 10 kg per parcel
• Banknotes, bearer securities, and foreign currency
• Books and magazines published in Russia or Belarus, as well as any books or magazines in the Russian language
• Goods originating from the Russian Federation, the Republic of Belarus, or temporarily occupied territories of Ukraine
• Electric fishing systems (electric rods), poaching equipment, monofilament nets, hunting traps, etc.
• Live pathogenic microorganisms (including bacteria, viruses, fungi, rickettsia, mycoplasma, and other harmful microbes)
• Acids, pesticides, and agrochemicals
• Liquid containers labeled with hazard signs from classes 1 to 7 (inclusive), or without a manufacturer’s label indicating content
• Used car batteries

When shipping motorcycle frames, engines, chassis, etc., described as vehicle parts, or electric vehicles (e-scooters, skateboards, rollerblades, etc.), the recipient will be required to pay customs fees, import duties based on full product value, and VAT.